Last Updated: 25-06-2025

StethoLink Pvt Ltd ("Company," "we," "our," or "us") is committed to safeguarding the privacy and security of its users ("you," "your," or "User"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access and use the StethoLink mobile application ("App"). By using the App, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We collect and process the following types of information to provide and improve our services:

1.1 Personal Information

During the registration and verification process, we collect the following details:
- Full name
- Email address
- Phone number
- Medical registration number
- Professional qualifications and credentials
- Employment details (hospital/clinic name, specialization, etc.)
- Government-issued identification (if required for verification)
- Billing address (if applicable)
- Credit card or payment information (only for paid features)

Additionally, when you register for StethoLink, we may ask for information such as your name, email address, cell phone number, billing address, and/or credit card information. This information is used for the following general purposes: products and services provision, billing, identification and authentication, service improvement, contact, and research.

1.2 Automatically Collected Information

We collect certain information automatically when you use the App, including:
- Device type, operating system, IP address, unique device identifiers
- Features accessed, time spent on the App, interactions with other users
- App crashes, performance reports, and error logs

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and improve App functionality. Cookies are required to use the StethoLink service. You may control or disable cookies through your device settings. We use them to record current session information but do not use permanent cookies.

2. How We Use Your Information

We use the collected information for the following purposes:
- To authenticate licensed medical professionals
- To manage your account, including contact and billing
- To enable professional networking with other verified users
- To improve our services through usage analytics
- To ensure security and prevent unauthorized access
- To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share information under the following circumstances:

3.1 With Other Users

Certain verified professional details will be visible to enable networking and collaboration.

3.2 With Third-Party Service Providers

We may engage service providers for tasks like verification, hosting, analytics, and communication. They are contractually obligated to protect your data.

3.3 Legal and Regulatory Disclosures

We may disclose your data as required by law or if necessary to:
- Prevent fraud or illegal activity
- Comply with legal obligations
- Enforce our Terms and Conditions
- Protect public safety or our legal rights

3.4 Business Transfers

If StethoLink is acquired, merged, or reorganized, your data may be transferred accordingly.

4. Data Security

We use industry-standard security methods including encryption, secure login protocols, and regular audits. You are responsible for safeguarding your account credentials.

5. Data Retention

We retain your data as long as necessary for legal, operational, or support purposes. Certain information may remain in backups even after account deletion.

6. Your Rights and Choices

You have the right to:
- Access and correct your personal data
- Request deletion, subject to legal limits
- Withdraw consent for marketing
- Request data portability in a structured format

7. Compliance with Health Privacy Laws

We comply with data protection regulations including:
- HIPAA (USA)
- GDPR (EU)
- Indian IT Act and Data Protection rules

Users are responsible for patient consent before sharing patient-related data. StethoLink is not liable for user violations of medical confidentiality laws.

8. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for their privacy practices.

9. Children's Privacy

StethoLink is intended for adult medical professionals. We do not knowingly collect information from individuals under the age of 18.

10. Data Storage and Hosting

StethoLink uses trusted third-party hosting partners for infrastructure. While we retain control of the application and data structure, your personal data remains your property.

11. Changes to This Privacy Policy

We may update this policy from time to time. You will be notified through the App or email of any significant changes.

12. Photos and Videos

We collect Prescription images in some cases as mandated by the law. We do not collect video files.

13. Files and docs

PDFs: We allow uploading of prescriptions in PDF format. We do not collect any other files.

14. Contact Information

For questions, concerns, or data-related requests, contact us at:

StethoLink Pvt Ltd
Email: dr.stetholink@gmail.com
Address: H No: 19-107, STREET NUMBER: 1, GOUTHAMNAGAR, MALKAJGIRI,
HYDERABAD, TELANGANA – 500047

By using StethoLink, you confirm that you have read, understood, and agreed to this Privacy Policy.